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Privacy Policy

LifeFoods

Effective Date: [Insert date]

LifeFoods (“LifeFoods”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website (the “Site”).

By accessing or using this Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Shipping or billing address

  • Order and payment-related information

  • Any information submitted through contact forms, subscriptions, or customer support requests

b. Automatically Collected Information

When you visit the Site, certain information may be collected automatically, such as:

  • IP address

  • Browser type and operating system

  • Device information

  • Pages visited and time spent on the Site

  • Referring website addresses

This information helps us analyze trends, administer the Site, and improve our services.

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Enhance Site functionality

  • Store user preferences

  • Measure Site performance and traffic

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our Site and services

  • Process orders and transactions

  • Respond to inquiries and provide customer support

  • Send updates, confirmations, and service-related communications

  • Send marketing or promotional messages (where permitted by law)

  • Ensure Site security and prevent fraud

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only:

  • With trusted third-party service providers who assist us in operating our business

  • When required by law, regulation, or legal process

  • To protect the rights, property, or safety of LifeFoods, our customers, or others

  • In connection with a business transfer, merger, or acquisition

All third parties are required to keep your information confidential and use it only for authorized purposes.

4. Public Content and User Submissions

Any information you choose to submit publicly on the Site (such as reviews or comments) may be visible to others. Please avoid sharing sensitive personal information in public areas.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data

  • Opt out of receiving marketing communications

  • Restrict or object to certain data processing activities

To exercise your rights, please contact us using the details below.

8. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is discovered, we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. International Data Transfers

Your information may be stored or processed in Vietnam or other countries where our service providers operate. By using the Site, you consent to such transfers in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

LifeFoods
📍 Address: 82A – 82B Dan Toc Street, Tan Son Nhi Ward, Ho Chi Minh City, Vietnam
📞 Phone: +84 914 786 878
✉️ Email: info@lifefoods.vn